While at the dealership, My husband asked about adding on window tinting or upgraded floor mats. We then discussed the cost of the vehicle, I informed him of a Chrysler friend discount, I specifically asked if it would be taken off from the before total he gave me, he answered "correct".įast forward to today, my dear husband ran to the bank to sign papers then quickly went home to let the dogs out and shower before having to get to the dealership to sign his part of the paperwork before he went to work. I was informed that they do not offer incentives. I inquired about any incentives, specifically getting the windows tinted or adding upgraded floor mats to protect the vehicle. He applied one that was generic to that car, but "forgot" to inform us of a First Responder discount, even though he knew that my husband was a Police Officer. I asked about any promotions, discounts, or incentives. I politely declined, as I didn't want my credit ran a second time and I trust our bank. I called the dealership, talked to Jace and let him know that I was approved for a loan through our own bank, he proceeded to ask me if I wanted him to look and see if he can get me a better rate than I was given with my own bank. My husband encouraged me to keep looking and not decide on the first car, we drove around that evening and I even looked at a few on Wednesday afternoon. The salesman, Jace laughed and joked with us and was patient while I was being indecisive. After hours of walking back and forth between vehicles, I finally decided on a 2023 Jeep Grand Cherokee Altitude. Tuesday afternoon, my husband and I stopped by the dealership. Today was supposed to be such an exciting day, I was supposed to drive home a brand new Jeep Grand Cherokee instead I left the parking lot crying and thinking, "What the heck just happened". Credit approval required.□□□Let me start by saying, I'm not one to complain or leave bad reviews but my experience w/ Grissom Chrysler this evening left my husband and I completely baffled. Some customers may not qualify for listed programs. The payment information provided here is not a commitment by any organization to provide credit, leases or other programs. Information provided is based on very well-qualified buyers or lessees. Listed APR, down payment, payments, incentives and other terms are estimates for example purposes only. You may not be able to combine other incentives with the purchase financing or leasing programs presented above. Option to purchase at lease end for an amount may be determined at lease signing. Lessees will be financially responsible for mileage beyond the elected quantity and for vehicle maintenance and repairs and excessive vehicle wear. Program expiration dates reflect currently announced program end dates, but these programs are subject to change at any time. Listed Annual Percentage Rates are provided for the selected purchase financing or lease programs available on the current date. The estimated payments may not include upfront finance charges that must be paid to be eligible for the purchase financing program used to estimate the APR and payments. Prices and payments (including the amount down payment) do not include tax, titles, tags, documentation charges, emissions testing charges, or other fees required by law or lending organizations. See above for information on purchase financing and lease program expiration dates. Passenger volume: 4,296L (151.7 cu.ft.)Īll vehicle specifications, prices and equipment are subject to change without notice.Interior rear cargo volume: 467 L (17 cu.ft.).Interior maximum rear cargo volume: 2,373 L (84 cu.ft.).
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